Support, Training, Guidance – Ubertor specialists on hand

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It’s no secret that Ubertor websites are designed for ease of setup and content updating.

Whether it’s updating or uploading your listings and sales, or setting up a new website, you have several options when you’ve got a question that needs answering or a hand that needs holding.

The services listed below are all FREE and included in your monthly fees.

Welcome Calls:
The best way to kick off your relationship with your new website is to get to know it a little better. A welcome call is offered to any client looking for a one-on-one conversation and walkthrough of the Ubertor Control Panel.

Support – Knowledgebase:
The Ubertor Help Desk includes a wealth of answers to Frequently Asked Questions, as well as a search tool so that you can quickly and easily find solutions and learn new tricks.

Support – Chat:
Available Monday to Friday from 9am to 5pm PST, our friendly chat agents are extraordinarily helpful, responsive and happy to assist.

Support – Phone:
Available Monday to Friday from 9am to 5pm PST, call 604.264.1999.
You can also leave a voice mail and your call will be returned promptly.

Support – Email:
We know that sometimes a live chat or a phone call is not what you need. You can always send us an email (clientservices@ubertor.com) to get a friendly and thorough reply to your inquiry.

Coaching Calls:
Feeling a little more advanced and want to take your Ubertor knowledge to the next level? These one-on-one calls are tailor-made to answer your questions and guide you through the steps to achieve your website goals.

We offer one paid service, which is…

If you’re looking for a little virtual assistance, we also offer the low-cost done-for-you Ubertor Concierge Service for a very reasonable weekly price. Sometimes a little help makes all the difference.

We strive to offer the highest level of support and responsiveness.

Don’t hesitate to reach out if we can be of assistance!

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